Lowder's Furniture
Assistant Manager & Sales
Sneads Ferry, North Carolina•Full-time
$60,000+ annually
$60,000+ annually
About the Job
Position Overview
The Assistant Manager supports the owner in leading day-to-day store operations, strengthening sales performance, delivering excellent customer service, and growing the store through effective marketing and merchandising. The position requires independent judgment, hands-on leadership, and accountability for results.
Position Details:
- We are seeking a motivated individual that is eager to grow with our company, with the goal of training and advancing from Assistant Manager to General Manager.
- Expected schedule: Approximately 35 hours per week Monday-Friday 10:00am-5:00pm Saturday 10:00am-2:30pm.
- Off on Sundays.
- Off one 3 day weekend per month.
- Pay - starts at $25 hourly plus commission.
- Commission is uncapped after baselines are met.
- Paid Holidays.
- 2 Weeks Paid Vacation after 1 year service.
Primary Responsibilities:
- Lead sales activity, greet customers, identify needs, prepare quotes, follow up on leads, and build referral relationships. Includes in-store, phone, and online transactions.
- Plan and execute marketing with heavy focus on website, including social media content, email campaigns, store promotions and sales follow ups.
- Maintain accurate and appealing website product listings, pricing, descriptions, images, and availability information.
- Support opening and closing procedures, staffing coverage, scheduling, and smooth daily operations including operating the store when owner is not present.
- Maintain showroom presentation, merchandising, product signage, and displays for indoor and outdoor showrooms.
- Coordinate deliveries, special orders, purchase details, delivery scheduling, and customer updates to ensure smooth & trustworthy deliveries.
- Resolve customer concerns professionally and protect long-term customer relationships.
- Maintain accurate sales and order records; protect gross margins and follow pricing and discount policies.
Performance Expectations:
- Grow qualified sales while maintaining required margins.
- Improve lead follow-up, conversion, customer experience, and repeat/referral business.
- Keep marketing and Shopify content current and accurate.
- Ensure dependable operations and timely handling of customer orders.
- Provide clear reporting to the owner on results, issues, and opportunities.
Qualifications:
- Retail sales or management experience of furniture, home furnishings, or large ticket sales experience is required.
- Strong sales skills, digital marketing familiarity, communication, organization, digital marketing familiarity, customer-service judgment, and ability to work independently are important.