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Position Overview

The Assistant Manager supports the owner in leading day-to-day store operations, strengthening sales performance, delivering excellent customer service, and growing the store through effective marketing and merchandising. The position requires independent judgment, hands-on leadership, and accountability for results.

Position Details:

We are seeking a motivated individual that is eager to grow with our company, with the goal of training and advancing from Assistant Manager to General Manager.
Expected schedule: Approximately 35 hours per week Monday-Friday 10:00am-5:00pm Saturday 10:00am-2:30pm.
Off on Sundays.
Off one 3 day weekend per month.
Pay - starts at $25 hourly plus commission.
Commission is uncapped after baselines are met.
Paid Holidays.
2 Weeks Paid Vacation after 1 year service.

Primary Responsibilities:

Lead sales activity, greet customers, identify needs, prepare quotes, follow up on leads, and build referral relationships. Includes in-store, phone, and online transactions.
Plan and execute marketing with heavy focus on website, including social media content, email campaigns, store promotions and sales follow ups.
Maintain accurate and appealing website product listings, pricing, descriptions, images, and availability information.
Support opening and closing procedures, staffing coverage, scheduling, and smooth daily operations including operating the store when owner is not present.
Maintain showroom presentation, merchandising, product signage, and displays for indoor and outdoor showrooms.
Coordinate deliveries, special orders, purchase details, delivery scheduling, and customer updates to ensure smooth & trustworthy deliveries.
Resolve customer concerns professionally and protect long-term customer relationships.
Maintain accurate sales and order records; protect gross margins and follow pricing and discount policies.

Performance Expectations:

Grow qualified sales while maintaining required margins.
Improve lead follow-up, conversion, customer experience, and repeat/referral business.
Keep marketing and Shopify content current and accurate.
Ensure dependable operations and timely handling of customer orders.
Provide clear reporting to the owner on results, issues, and opportunities.

Qualifications:

Retail sales or management experience of furniture, home furnishings, or large ticket sales experience is required.
Strong sales skills, digital marketing familiarity, communication, organization, digital marketing familiarity, customer-service judgment, and ability to work independently are important.

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Apply for Assistant Manager & Sales at Lowder's Furniture